Requirement 11 – Incident Investigation
Hello, Bryan Evans from HSE Technology continuing our series on PSM elements mandated by OSHA for companies that handle HHC’s. The next element is incident investigation, its element number 11 for PSM compliant organisations.
The wording is a little bit ambiguous in the incident and investigation but basically it says that you have to investigate any potential or release of HHC’s.
It really points to the larger issue of having a robust incident management investigation, root cause analysis tie-up of a process, and so most of our customers have engaged some sort of incident management process. Sort of a beginning to end and a way to have a full record of all your incidents as well as near misses.
How companies accomplish this:
There are many different ways companies can do this, but generally having some technology to help with the workflow and the ability to engage experts to investigate aspects of the incident or the near miss is appropriate.
A lot of companies utilise an incident management software solution that allows them to have a centralised reporting for the status of not only the incident itself, the associated investigation, perhaps a root cause analysis and then any corrections or improvements that come out of that process.
It is a full accounting of those incidents it allows companies to analyse the nature of incidents that they have had in the past and even begin to predict what types of incidents may begin to occur in the future.
It’s our belief that the more you can look towards risk-based processes, improvements, near misses and focus on proactive measures, will help your overall performance.
The idea of having a robust incident management investigation process makes a lot of sense to a lot of our customers, and they enjoy the benefits of those processes in order to help them improve their performance.